Taylor’s Freight Brokerage focuses on quality customer service and care with fast and reliable results.

 

Core Values: Honesty, Integrity, Reliability and Respect

 

Honesty
Honesty is part of the puzzle of various ethical standards that will help develop a company’s reputation and promote it to expand as transparently as possible. It is our hope to communicate truthfully and remain transparency in our knowledge and expertise. Honesty is the foundation of our company and how we live our lives.
What you can expect:

• Honesty establishes our work ethic, culture and behavior.

• Act with honesty, integrity and consistency at all times even if it were to not benefit the company’s profit margins.

Integrity
By Webster’s definition, integrity is the quality of being honest and having strong moral principles; moral uprightness. Integrity means telling the truth even if the truth is ugly. Therefore upholding the guarantee of trust, loyalty and honesty. We guarantee that we will remain honest and straightforward with our service to you.
What you can expect:​

• Being Responsible: It means being dependable, keeping promises and honoring our commitments.

• Fairness: TFB treats all employees, customers and stakeholders with fairness and respect.

• All employees continually uphold the values as outlined in the Code of Conduct and Mission Statement. 

• Integrity lies in the admission of where a mistake has happened. This shows we are not afraid of working in the real world where there’s always a risk of mistakes happening.
   

Reliability
Reliability is essential in any business. It is the ability of the company or system to consistently perform its intended or required function or mission, on demand and without degradation or failure. Rest assured that TFB will provide reliable results while building lasting relationships.
What you can expect:

• Focus on timelines (when work gets done) versus deadlines (when work is due).

• Strong from start to finish- keeping our word and getting the job done right the first time.

• We value your values.
   

Respect
Respect for others makes the world a more decent and civilized place. This is the aim of our company. We always treat our customers, employees and partners with respect in speaking and acting civilly—avoiding insults, cruel remarks and rude or crude language. We are courteous and considerate of others and care about their rights, beliefs and well-being.

• Honest and Fair Treatment

• Effective Communication
   

TFB is committed to the highest ethical standards and to conducting its business with the highest level of integrity, honesty, fairness, accountability and respect in dealing with its employees, customers, suppliers, investors and the general public. Customer satisfaction lies at the center of all we do. In our business, integrity matters, and that is our most effective marketing tool. Our customers choose TFB, not only for our service and rates, but also because we treat them with respect. We are fair and we deliver on our promises. We strive to be a company they can count on, and that focus has played a huge role in our success.